Warranty General Information

Powell Lifetime Limited Warranty

Every new Powell Max 3D and TiMax rod is covered by our Limited Original Owner Warranty. Your rod must be registered online or by mail within 30 days of purchase from an authorized Powell dealer. Original Max and Endurance rods will be replaced with Max 3D rods.

Download our Rod Replacement Sheet

- This warranty is limited to repair and replacement of the rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

- This warranty does not cover fire, theft, loss, intentional breakage, modification or customization of the finished rod.

- This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

- This warranty applies for the lifetime of the rod.

Powell reserves the right to determine whether to repair or replace any Powell product covered by the warranty and the right to replace any discontinued models with comparable models when necessary, as well as modify the warranty fees as deemed necessary. Colors and components may vary between original and replacement parts. Defects due to workmanship and materials occur within the first few times of use. If you want to keep any special ancillary parts such as cases, rod socks, please do not send them, we will dispose of them as we process the claim.

If you are returning a spinning, casting, or fly rod for warranty, please cut the 8 inch section of the rod which contains the Powell logo on the front and the rod description on the back. Send that portion in along with your warranty form filled out and payment. If you are claiming a defect, please make sure you send us your entire rod for examination, or your warranty will be voided. If you are returning an original Max or Endurance rod, this will be replaced with a MAX 3D rod. Please include with these items a printed version of the warranty form, completely filled out, and form of payment. Use one form for each rod. For U.S. customers, please include either a check made out to Powell, or your Visa / MasterCard number along with the card's expiration date and 3-digit security code on the back.

*ANY WARRANTY RODS SENT IN WITHOUT PAPERWORK WILL BE VOIDED*

Warranty for each rod series is as follows:

Powell reserves the right to request original proof of purchase with any warranty rods.

 

Max 3D

Limited Lifetime Warranty

$60 warranty fee per incident,
plus $25 return shipping

TiMax

Limited Lifetime Warranty

Will be replaced with a MAX 3D - $60 warranty fee per incident, plus $25 return shipping.

First incident free with proof of purchase.

Fly

Limited Lifetime Warranty

$99 warranty fee per incident,
plus $25 return shipping

Inferno

5-Year Warranty starting from the date of manufacture if not registered, or the date of purchase if registered online or by mail

$40 warranty fee per incident, plus $25 return shipping

Diesel rods have no warranty!

On multiple warranty claims for one customer, you will only be charged one shipping fee, not multiple. For your convenience, Powell accepts VISA or MasterCard only. For Domestic Customers the additional shipping fee is $25.00. Canadian and Alaskan Customers you need to include an additional $35.00 for return shipping.

PLEASE NOTE: For customers outside the U.S., you will be responsible for the actual shipping charges from Powell as well as any customs and/or duties fees to and from Powell.

You must register your rod within 30 days after purchase on the Product Registration Section or by mail using the warranty card included with your purchase. 

In order to have a product serviced, please see our Warranty Claim Section.

For any warranty questions, please contact us directly at:
Phone: 415-382-3379
E-mail: warranty@powellco.com