Lifetime Warranty

Bass Rods

Every new Powell Bass rod is covered by our Unconditional Original Owner Lifetime warranty. This warranty is limited to repair and replacement of the rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, loss, intentional breakage, modification or customization of the finished rod. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Powell reserves the right to determine whether to repair or replace any Powell Product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.

The Lifetime original owner warranty applies to Bass rods and for the original owner only. Powell reserves the right to repair or to replace the rod for a warranty fee of $35.00, and Powell reserves the right to make that determination. If the rod breaks because of a defect in workmanship or materials, then Powell will replace or repair the rod for no charge. Rods that become damaged due to normal wear, accident, misuse or neglect may be repaired or replaced, and Powell reserves the right to make that determination. We will advise you of the cost before proceeding.

Fly Rods

Every new Powell fly rod (excluding Bamboo) is covered by our lifetime, original owner warranty. This warranty is limited to repair and replacement of the rod and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover fire, theft, loss, intentional breakage, modification or customization of the finished rod, or damage during the assembly of a blank into a finished rod. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Powell reserves the right to determine whether to repair or replace any Powell product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.

The Unconditional lifetime, original owner warranty applies to rods with a serial number beginning with A7 and higher. Which means we will repair or replace your fly rod or reel for our warranty fee (see below) depending on which product you own.

Rod owners with damaged rods with serial numbers beginning with A6 and lower (generally manufactured prior to 1997) may choose any graphite constructed fly rod out of the Powell product line except the Stylus series, and pay an upgrade fee of 50% off of our price and receive a new replacement rod.

For all return shipments within the U.S., the original owner will be responsible for a fee for each repaired rod to cover return shipping, insurance and processing. International customers will be charged actual shipping and insurance costs, and will be responsible for all related customs and duty charges.

In order to have a product serviced:

Download, fill out, and include the Warranty Form.

To download the application, you must have Adobe Acrobat Reader on your computer.
Download a free copy of Acrobat Reader.

When you send product directly to us, please send the entire product, freight prepaid, and insured for its full value. Include all broken parts or pieces. Partial rods will not be accepted. Package the product either in its original packaging, or in packaging affording an equal degree of protection as the original packaging.

  • Include a note with your name, shipping address, phone number, and email address (if available), as well as a brief explanation of the nature of the problem.
     

  • For return shipments within the U.S., also include a check for the appropriate warranty fee or a VISA or MasterCard number with the name that appears on the card, and the expiration date.
     

  • International customers will be charged the appropriate warranty fee plus actual shipping costs and will be responsible for all related customs and duty charges.
     

  • Include a check for the appropriate warranty fee or a VISA or MasterCard number with the name that appears on the card, and the expiration date.

Fly Rods:  All rods manufactured from 1997 forward are $65.00 to repair or to replace.

50% upgrade for A6 or lower (Rods made before 1997)

Questions? Contact Powell Repairs: Warranty Department
Mailing Address:
Powell Products, Inc.
33 Commercial Blvd., Suite C
Novato, CA 94949

 
Copyright 2008 Powell Products Inc.